Trabajo de Customer Service Representative (Call Center) en Cognizant Technology Solutions, Jalisco - México
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Customer Service Representative (Call Center)

Customer Service Representative – Guadalajara

 

Be a part of a fun working environment with a solid culture, and great incentives!  

Cognizant is currently looking for fully bilingual (English/Spanish) Customer Service Representatives to join our team, and take part in supporting our client- a worldwide leader in the retail industry.

Our ideal candidate  must have:

·           Full domain of the English language, both verbal and written, and must have excellent customer service skills

·           Proficiency in computer skills with various tools including but not limited to MS Office applications, email,  and Internet Explore

·           Good typing skills, and a great ability to multi-task

·           availability to work from home initially with an option to work in our delivery center located in Guadalajara (post COVID contingency)

o     To work from home, a phone and high internet speed will be required (50+ Mbps or availability to upgrade)

  • Flexibility to work on a shifting schedule
  • Excellent organizational  and  time  management  skills; ability to meet deadlines in a fast paced, high demand environment
  • High School Diploma or equivalent

 

Additional requirements:

        Demonstrate ability to participate and complete all required training programs

        Ability to work effectively and exercise sound business judgment in a team environment, as well as independently

        Demonstrates flexibility in work shift to meet department needs

        Demonstrate ability to deal with all employees and external business contacts while conveying a positive service oriented attitude

        Ability to work scheduled shifts & meet all attendance & performance standards

 

What do we offer?

-            Salary 100% payroll

-            Opportunity to earn extra income through incentive bonuses and potential for overtime

-            10 vacation days

-            Insurance for major medical expenses (coverage for couple and children) without cost

-            Dental and optical insurance (coverage for couple and children) without cost

-            Life insurance for the employee

-            Pantry vouchers for $ 2641 net pesos

-            Bonus for referring candidates

-            Certifications and online courses

-            Integration events

 

 

Send your resume to   and start the next step in your career!

 

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at  www.cognizant.com  or follow us