Trabajo de Delivery Director en Wizeline, Jalisco - México

Delivery Director

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Wizeline partners with Fortune 500 companies and startups to provide intelligently designed software solutions using the Agile methodology and Distributed teams approach. Innovation in product development is our core strength. We work towards goals, not checkboxes!  We focus on impact, and we are proud to contribute to local economies by developing technology ecosystems and giving back to the communities in which we operate. Come join a team where all members are empowered to take ownership, raise their hands, and come up with the most inventive and innovative solutions to our partners’ toughest problems.  We are engineering a better tomorrow and creating new opportunities. What You Will Bring to the Team Delivery Directors ensure that Wizeline’s delivery exceeds our customer’s expectations and adds business value through their passion for technology, a deep understanding of our customer’s businesses, and an accurate interpretation of requirements and resources to make each Customer Account and its related projects successful.  Delivery Directors scale mountains and knock down doors to make sure our teams have everything they need to deliver results for Wizeline’s customers. Your Day-to-Day Activities Delivery Directors stand back from program and project management to broadly view the delivery landscape. This perspective gives a delivery lead the ability to see the interconnected delivery “big picture” that enables them to take strategic action to keep all programs and projects on track to success. Set policies, governance and other forms of delivery operations guidance that effectively orchestrate the overall delivery process towards our customer's goals.     Delivery directors don’t have to be subject matter experts, but they should be able to communicate effectively with all forms of stakeholders.   Effective delivery directors must be able to translate project results into cost savings, increased sales and improved customer satisfaction as well as other measurements that don’t necessarily fall into traditional delivery activities. This shift in success criteria to business outcomes comes about from being accountable for the business rationale behind executing projects and programs.      Serve as a visible leader to project and program managers who are starting the journey. Support our solutions architecture and program architect teams to develop and review SOWs, particularly in renewals or expansions for your account portfolio. Understand our customers desired business outcomes and how Wizeline’s work impacts those business outcomes; communicate in a compelling way to the project team. Dotted line management responsibilities for all individuals on project teams within the account(s) portfolio. Partner with our customers and Wizeline’s teams to facilitate open and effective lines of communication. Serve as a Leader for the project team to set direction and inspire a common goal. Understand best practices in technology, product management and project management concepts to lead operational excellence in project teams. Proactively identify and reduce risks that may impede the Wizeline team’s ability to deliver exceptional results. Manage customer relationships, particularly with executives and key decision-makers. Partner with Account Executives to grow account relationships over time. Are You a Fit? Willingness to travel. Exceptional communicator. Fluent English speaker. Experience working with and leading dispersed cross-functional teams. Knowledge of software development processes in an agile environment. Experience in software development and product management. Experience managing strategic customer relationships. Having a broad knowledge of project and program management methodologies. Understand the wider objectives of the customer, such as business and strategic goals. Ability to work with a wide range of individuals and personalities. Strong leadership and managerial skills with appropriate experience. Strong knowledge of budgeting, project financial management, and resource allocation procedures. What You’ll Love About Us   Our culture: We offer exceptional career growth opportunities to our employees with skill development workshops, mentoring programs, and support for side projects or entrepreneurial work. Our benefits and perks: We offer competitive compensation and employee-centric benefits, including industry-leading maternity and paternity leave, wellness programs, and on-site daycare facilities at our GDL office. We also offer stock options for all employees. Our global family: We offer Work Abroad program, as well as language training and immigration support for our expat members.   #AllAreWelcomeHere Having an inclusive environment is serious business at Wizeline. Wizeline creates and fosters a diverse, inclusive, and harassment-free workplace in which everyone can achieve their potential. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please note that by submitting your application, you agree with the terms and conditions of our Privacy Policy.