Trabajo de Inbound Demand Generation - Cdmx en Listopro, Ciudad de México - México

Inbound Demand Generation - Cdmx

Proved multitasking skills with the ability to handle multiple mediums of communication simultaneously including, phone, email and chat while working in a fast-paced environment. Trained and coached new representatives above normal daily duties through shadowing, reverse shadowing, and role playing across multiple businesses IT platforms.

 

Responsibilities:

  • Achieved sales standards set for department by effectively communicating marketing campaigns and promotions to customers.
  • Provided quality customer service, providing requested information, and resolving complaints.
  • Create sales tracking tool using Excel, maintaining accurate records of monthly sales, and increasing call and data entry accuracy.
  • Answered inbound residential customers calls, covering a full range of our services, including obtaining all information necessary for resolution of transactions.
  • Maintained call and data entry accuracy levels between levels of 95% or better.
  • Answering questions, keying assistance, fielding supervisor calls for agents through virtual chat.
  • Assisted with quality assurance for orders in Post Sales Processor (PSP).
  • Effectively sold company products to a broad customer base and built great working relationships with the customers.
  • Provided any other assistance needed with adding new service or making changing to their existing service.
  • Builds business by identifying and selling prospects, maintaining relationships with clients.

 

 

Requirements:

  • Bachelor’s or master’s degree with a concentration in marketing, promotions, advertising sales, or business administration preferred.
  • At least three years of Software sales experience.
  • One to three years of management experience.
  • Strategic leadership ability.
  • Presentation Skills.
  • Client Relationships.
  • Emphasizing Excellence.
  • Energy Level.
  • Negotiation.
  • Prospecting Skills.
  • Meeting Sales Goals.
  • Creativity.
  • Sales Planning.
  • Independence.
  • Motivation for Sales.