The Company Wizeline is a global technology services provider that partners with Fortune 500 companies and startups to build high-quality digital products and platforms that accelerate time-to-market. Our diverse and adaptive teams provide the right combination of solutions and methodologies to deliver results while collaborating with our customers’ teams to foster innovation through continuous learning.
Our People At Wizeline, we understand that great people and teams build great software. All team members are empowered to take ownership, raise their hands, and develop innovative solutions to our customers’ most challenging problems. To retain and develop top talent, we foster a working environment that celebrates creativity, encourages skill development, and allows for multidisciplinary collaboration.
Community Impact We are invested in making a positive impact in our communities. That’s why we created Wizeline Academy, a free, community-based education program that teaches high-value skills to workers looking to advance their tech industry careers. To date, Academy has served more than 32,000 students with 250 instructors across 194 courses. Wizeliners have the opportunity to upskill by taking Academy courses and can also share their expertise by delivering classes to students.
As an Instructional Designer, you will work with our cross-functional stakeholders across the engineering organizations and the company’s leadership teams to analyze, design, and develop custom learning solutions based on organizational and community needs.
As an Instructional Designer, you will drive targeted education programs, mainly in the tech organization. You will lead the strategy, creation, maintenance, and measurement of the programs. You will also be responsible for reporting on the progress of the program to the organization’s leadership.
For this role, we are looking for someone to partner with the Engineering and People Operations team to holistically identify knowledge gaps and develop learning paths/programs to accelerate our employee’s growth in their careers.
The role could be based in Mexico or the US.
Duties and Responsibilities
As an Instructional Designer, you will:
Assess technical training needs for engineering organizations by determining skills and knowledge gaps. Also, recommend the best learning solution to close these gaps.
Design and deliver course and lab content for hard skills and softs skills programs, including but not limited to instructor presentations, student guides, self-paced lab activities, demos, and simulations.
Advice and train trainers to develop and deliver training components that provide engaging, challenging, and meaningful learning experiences.
Leverage curiosity to define learning objectives and content gaps.
Collaborate with cross-functional stakeholders and Subject Matter Experts (SMEs) to manage the instructional design and development process for training materials.
Collaborate with Human Resources (People Ops) and Talent Developers managers to define learning and development strategies that boost organizational- and individual-level capabilities.
Create measurable learning objectives, design, storyboard, develop learning solutions, and mechanisms for accrediting competencies.
Manage updates and revisions to existing training materials ensuring they meet department standards and are aligned to current business goals.
Create learning solutions for specific clients and hiring needs.
The requirements for the role are the following:
Bachelor’s degree in Design, Education, Computer Science, or other technical related fields .
Minimum of two years of experience designing and developing training in a technical field.
Working proficiency and communication skills in verbal and written English.
Solid knowledge of adult learning principles, including how to apply them in the design process.
Experience following a structured design process, such as the ADDIE model or the Successive Approximation Model (SAM), including conducting organized needs analyses, creating design documents, storyboarding, scriptwriting, facilitating stakeholders conversations, and evaluating outcomes.
Basic project management skills.
Technology savviness is a plus.
Why You Should Apply
Still not convinced you should apply? Here are some of the things that make Wizeline different from other technology services companies:
At Wizeline, we value innovation, community, and ownership. Our commitment to diversity, inclusion, and respect fosters an environment where everyone does well and does good. We're proud to be recognized by the Human Rights Campaign Foundation in response to our inclusive corporate policies and best practices for LGBTQ+ employees.
We offer exceptional career growth opportunities to our employees with skill development workshops, mentoring programs, and support for side projects or entrepreneurial work. In 2020, we won a Súper Empresas award for our organizational culture and climate.
Our Benefits and Perks
We offer competitive compensation and employee-centric benefits, including industry-leading maternity and paternity leave, wellness programs, and remote work opportunities. In recognition of our superb employee benefits, we even qualified for the Súper Espacios award in 2020. Our Global Family
To support the global nature of our business and help our employees grow beyond their technical skills, we offer free virtual English and Spanish language classes as well as provide immigration support when applicable. Prior to COVID-19, we had a robust Work Abroad program in place, which we plan to continue once it’s safe to do so.
Wizeline creates and fosters a diverse, inclusive, and harassment-free workplace where everyone can achieve their potential. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.