Wizeline partners with Fortune 500 companies and startups to provide intelligently designed software solutions with distributed teams. Innovation in product development is at our core. We work towards goals, not checkboxes. We focus on impact. We are proud to contribute to local economies by developing technology ecosystems and giving back to the communities in which we operate.
Come join a team where all members are empowered to take ownership, raise their hands and bring inventive solutions to our partners’ toughest problems. We are engineering a better tomorrow, and creating new opportunities.
Gather and analyze data to determine system requirements in terms of hardware, software or web-based services
Develop work plans and estimates as they relate to systems, platforms, integrations, and team members
Draft technical instructions, engineering plans, technical designs, and other systems and integration related documents
Develop and conduct testing plans and procedures based upon system recommendations
Maximizes IT performance by monitoring; troubleshooting IT Infrastructure problems and outages; scheduling upgrades; collaborating with network architects on connectivity and communication operations optimization
Fully support and follow Change Management processes and procedures
Provide day-to-day IT operational support
Troubleshoot IT issues within the organization
Are you a fit?
Industry-related experience as an IT Engineer, Support Engineer, SysAdmin or related
Solid background in IT Support, platform administration and architecture
Knowledge of coding languages for scripting (e.g Python, Perl, Shell)
Solid experience with Mac, Linux and Windows OS
Sharp troubleshooting skills
Nice to have
Familiarity with access control models and network security
Experience managing Active Directory/LDAP
Background working with Apple systems
Managed network appliance brands such as Cisco, Fortinet, Aruba, Palo Alto Networks, etc…
Knowledge about Identity Providers (Okta, Auth0, OAuth…)
ITIL models and standards
Having an inclusive environment is serious business at Wizeline. Wizeline creates and fosters a diverse, inclusive, and harassment-free workplace in which all can achieve their potential. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.