Gerresheimer Queretaro S.A
The IT Support Specialist
is responsible for responding to issues in the area of workstation, laptop,
network access, and telephone areas.
DUTIES AND RESPONSIBILITIES
multiple sites remotely with application, hardware, Lotus Notes and SAP
connectivity issues and folder security issues
users and assign permissions in Active Directory and Lotus Notes.
in the management and maintenance of system security.
and maintain system documentation for daily operations and disaster
- General IT Support duties
and training of end users.
years professional experience in a service desk, help desk, or computer
- Knowledge of computer
and/or network security systems, applications, procedures, and techniques.
- Ability to identify and
resolve computer system malfunctions and operational problems
Certified Professional in Operating Systems and/or Active Directory.
- Available to travel.