Trabajo de Java Support Engineer en AMDOCS, Ciudad de México - México

Java Support Engineer

Who are we?

If you’re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future. From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected. We make sure that when you watch a video on YouTube, message friends on SnapChat or send your images on Instagram, you get a great service anytime, anywhere, and on any device. We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.

In one sentence

Support multiple customers during project lifecycle by ongoing matrix and complex team/task management

All you need is...

  • 3 to 5 Experience as Support Engineer with Java and PL/SQL
  • Proficiency in Shell Scripting and Automation
  • Good knowledge of UNIX/Linux Server platform
  • Deep understanding of the middleware technologies (Web Logic, WebSphere, IBM MQ Series, Oracle Tuxedo) and basic database technologies                                              
  • Experience with CC (Configuration Control) tools

What will your job look like?

•You will provided application support  and will be monitoring/debugging and understanding  the architecture and the application flow data and configuring the system

•Working with application server , finding performance bottlenecks / disk space/cpu/memory  issues

•Working with ticketing system and work according to the life cycle of error/patchs

•Automating multiple parts of infrastructure and deployment systems , strives to improve and shorten processes to enable engineering and operations teams work smarter and faster

•Collaborating with related product development teams to drive automation of configuration management, build, release, deployment and monitoring processes including teams instruction on the developed tools

•Providing professional support for the developed automations, respond to incidents in an effort to avoid system outages or restore availability to meet SLAs

Why you will love this job?

  • You will gain valuable experience and wide knowledge of Software integrative systems
  • You will have the opportunity to be exposed to advanced market technologies
  • You will work with multi channels and divers area of expertise