Trabajo de L2 Support Engineer - Windows Application en Diebold Nixdorf, Querétaro - México

L2 Support Engineer - Windows Application

Diebold Nixdorf is a Global L eader in Connected Commerce, Software Solutions, Systems and Services; on the Information Technologies advances, our organization has five Global Delivery Centers: Mumbai - India, London - Canada, Plzen – Check Republic, Katowice – Poland and Querétaro México.

The prime focus of the GDCs are to deliver Professional Services, which includes Development, Quality Assurance, and Maintenance & Support as solutions for company´s regional organizations across the globe.

At this moment, we required professional engineers to growth with us in the GDC Querétaro; we are offering a permanent contract, payroll plus benefits and relocation bonus.

The profile we need you performed here is:


L2 Support Engineer - Windows Application


Technical skills:

-           Operating systems: Windows Server, SQL Server

-           Applications: Apache  IIS

-           High knowledge of: Windows server Logs  Management 

-            Understanding the overall software development process.

-           English fluently in speech and writing.


Optional:             VMWare, network, AD, LDAP, SSL, SSH, Jira, Confluence


Soft skills:

-           Communication.
Issues have to be discussed either on the phone or via e-mail.

-           Teamwork.
Issues have to be solved in collaboration with other teams or their members.

-           Professionalism and responsibility.
Changes on the CI servers have to be executed precisely and with care as they always affect dozens or even hundreds of users. Processes running on the servers are vital to our software development teams.

-           Interpersonal skills.


We offer:

ü   Permanent contract Payroll 100% plus Benefits

ü   Medical Insurance (you and your family)

ü   Life Insurance 

ü   Christmas Bonus (days above law)

ü   Meal Allowance

ü   Meal Perquisites - Vouchers

ü   Savings Funds

ü   Christmas Pantry Allowance

ü   Multicultural work environment

ü   Working in a dynamic, global organization

ü   International assignments and projects