Trabajo de NLP Content Lead en AIMS International, Jalisco - México

NLP Content Lead

The NLP Content Lead will have overall responsibility for the Employee Language Cloud and manage a team of content experts. The NLP Content Lead is a hands-on management role that includes:

  • Build and manage a team of content experts in both the US and Guadalajara
  • Define the Employee Language Cloud’s content strategy
  • Collaborate with the customer success and implementation teams to ensure learnings from Espressive customers are captured in the ELC
  • Collaborate with the AI engineering team to continue to deliver ground-breaking innovations
  • Find opportunities to automate the job of the ELC content expert to ensure the team can continue to focus on the bigger picture
  • Identify ELC content that requires refactoring to maximize matching performance and participate in efforts to address
  • Collaborate with the product and engineering team to define Barista’s multi-lingual strategy

Qualifications 

  • At least 3 years of managing teams
  • Extreme attention to detail is a necessity
  • Background in Linguistics, chatbot, copy editing, light programming or scripting
  • Familiarity with IT hardware and software products
  • Experience in Doppio and Jira
  • Data entry skills and high attention to detail required
  • Strong Excel and MS Office required
  • Strong English skills required 
  • Experience working with remote teams preferred