QA Manager - Manual Testing Expert

Technical, Business & Role Skills: 

• More than 6 year of experience in Quality Assurance and Testing.

• Excellent understanding of application life-cycle management, quality assurance and testing concepts.

• Experience in developing overall testing strategies in the complex testing space.

• Strong experience planning & implementing testing for small-mid scale integration programs

• Experience conducting process improvement assessments and improvement implementation plans.

• Strong experiences assessing and implementing Test Management, Automation and Performance tools. 

• Experience with multiple methodologies and life cycles such as Agile, Waterfall, Iterative, etc.

• Desirable experience in Financial (Banking) industry.

• Strong soft skills such as plan and prioritize, solving problems, customer services oriented, results oriented

• Sound time management, organisational skills, ability to manage competing priorities & proven track record of meeting deadlines.

• Must have Project Management skills and experience in managing multiple concurrent projects while supervising a small team

• Relevant certifications in the QA & Testing arenas (ISTQB, CMMi, TMMi, etc).

• Excellent bilingual communication skills (written & verbal) 

• Fluent English

Activities to Perform: 

o Define and Implement the QA Functional Processes 

 Testing Service Strategy 

 Business Capacity Management

 Continuous Service Improvement & Innovation

 Organizational Testing Policies

 Knowledge Management

 Training & Talent Management

 KPIs & Metrics

o Ensure all resources assigned to the engagement meets the expected performance

o Define in conjunction customer, the number of resources required to operate (based in Business Capacity Management process)

o Manage, coordinate and guide manual testing, automated and performance testing resources

o Negotiate timelines and expectations with customer