Trabajo de Technical Support Analyst - Network (English / French/ Portuguese & Spanish) en Altran, Jalisco - México

Technical Support Analyst - Network (English / French/ Portuguese & Spanish)

Altran ranks as the undisputed global leader in Engineering and R&D services (ER&D), following its acquisition of Aricent. The company offers clients an unmatched value proposition to address their transformation and innovation needs. Altran works alongside its clients, from initial concept through industrialization, to invent the products and services of tomorrow.

For over 30 years, the company has provided expertise in aerospace, automotive, defense, energy, finance, life sciences, railway and telecommunications. The Aricent acquisition extends this leadership to semiconductors, digital experience and design innovation. Combined, Altran and Aricent generated revenues of €2.9 billion in 2018, with some 47,000 employees in more than 30 countries.


Currently we are looking for you to join our team!!


Join us as   

Technical Support Analyst - Network  (English / French/ Portuguese & Spanish)

Job Description

This is what you'll do:
  • Technical customer Service (Networking, troubleshooting)
  • Communication with your clients                   

This is what you'll need

  • High School Diploma or GED or country equivalent
  • One to two years proven Customer Service relevant experience
  • High aptitude for Networking and troubleshooting 
  • Must have strong written and verbal communication in English, Portuguese, and Spanish and French
  • Experience working with Network Operation Centers is a plus but not required
  • Able to successfully navigate and use Microsoft Office Suite products.

Social Competency:

  • Open minded, positive with a flexible attitude
  • willing to work in teams of diverse professional and cultural background.
  • Well-developed interpersonal skills.
  • Reliable, conscientious and patient.
  • Self-motivated and works well under pressure.
  • Strong customer orientation.

¡Join to our great team!, and discover why we are the world leader in engineering and R & D services since 30 years!.