Support Engineer ITIS Networking

Support Engineer ITIS Networking (LAN and WAN Administration) Junior

1 year of experience working as L1/L2 support Engineer

• Understanding of the TCP/IP protocol, subnets, routing, access lists, security, firewalls and load-balancer technologies.

• Familiar with Cisco/Juniper routers and switches, Cisco ASA, Juniper SRX, Juniper MX,

• Capable to troubleshoot incidents related with failures at the routing, switching or balancing environments.

• Capable to understand the relationship between the different network environments, technologies and DC´s, identify its possible impact to the business and proceed accordingly in order to resolve the issues as soon as possible.

• Capable to add devices and modify threshold in the monitoring tools that exist in the project: Cacti, IPAM, and NetMRI, Sev-one. The engineer must be capable to use them in order to provide information about the network behavior and use that information as part of the network troubleshooting process.

• CCPN or equivalent is a plus.

Location: Aguascalientes

English: Very Good