Business Operations Professional

Amdocs somos una empresa del giro de IT, enfocada al giro de telecomunicaciones, con 35 años en el mercado, presencia a nivel internacional en diferentes países como Estados Unidos, Canadá, China, Israel, India, España, Brazil, Chile, etc., con mas de 25,000 empleados alrededor del mundo y mas de 500 en México.


Actualmente estamos buscando un:  Business Operations Professional


Who are we?


If you're a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future. From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected. We make sure that when you watch a video on YouTube, message friends on SnapChat or send your images on Instagram, you get a great service anytime, anywhere, and on any device. We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.


In one sentence


Responsible to collaborate with cross functional teams and develop business operation processes to achieve desired goals; Provide standard and ad-hoc analysis, reporting business related insights, improvement suggestions and consultative services to unit's stakeholders and other internal clients using business data; Support internal & strategic initiatives.


What will your job look like?

  • You be responsible for several cross unit processes and/or practices.           
  • You will proactively provide integrative view and analysis of the various business aspects across the unit/ project(s) to enable better decisions making, create predictive routines and promotes risks mitigation.
  • You will Identify & highlight trends/ key issues and present results, pinpointing challenges, areas of concern and possible deviation from established plans in the domains under your responsibility.
  • You will be responsible for the execution of business improvement initiatives, internal/ strategic project; Perform audits/reviews, proactively identify challenges / opportunities and extract lessons-learned to achieve business goals.
  • You will work to streamline work processes & leverage best practices and standards across the unit/ projects.          
  • You will interface and work with business analysts and information system focal points.
  • You will work collaboratively and serve as a trusted advisor to the unit's stakeholder's and other functions, providing essential business operational support/consultancy ensuring that the business and operations of the unit are running on the specified cadence, adding value to unit's leadership discussions, operational discussions etc.            

All you need is...

  • Bachelor's degree in Industrial Engineering or Economics     
  • Minimum 4 years' experience in program management / planning & control / headquarter management

Why you will love this job:

  • You will be a total influencer and trusted advisor across functional teams to make sure the business is achieving goals on a strategic level.
  • You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
  • You will have the opportunity to work in multinational environment for the global market leader in its field