Tipo de puesto
Empleado de tiempo completo
JDA® Software is the leading global provider of end-to-end, integrated Retail and Supply Chain Planning and Execution solutions. With an integrated solution offering that spans the entire supply chain from materials to the consumer, JDA leverages the powerful heritage and knowledge capital of acquired market leaders including RedPrairie®, i2 Technologies®, Manugistics®, E3®, Intactix® and Arthur®.
We are looking for a person who has working experience either in Implementation or product/application support role. In this role, the associate is expected to handle multiple projects of medium complexity in an independent manner working with the project teams and other Infrastructure teams in Cloud department. Should be a self-motivated leader in his/her own sense.
Role Details: Technical Architect
Ø Must have proven capabilities in planning the project execution and assist the project managers in planning effort.
Ø Candidate should possess sufficient knowledge of the various technical components involved in building a cloud environment – Operating system, RDBMS (Specifically Oracle), Network, B2B Integration, DNS, File systems and Storage etc.
Ø Candidate should have basic understanding of non-functional requirements that are to be considered during project implementation phase and should be able to engage with the customers.
Ø Candidate should have trouble shooting capabilities in dealing with a performance issue on the application deployed in Cloud.
Ø Working knowledge of MOCA clustering is desirable.
Ø Candidate should be able to drive the production go-live or cut-over strategy and be able to track the deployment.
Ø It is mandatory to have working knowledge of integrating WMS with other application components like WLM, EMS and Parcel.
Ø Knowledge of sizing the environment on Cloud is desirable.
Ø Should be able to participate in pre-sales calls and be able to provide inputs.
Ø Should have proven expertise in understanding the criticality of the solution to the customers’ business and be able to provide appropriate solutions.
Ø Should work as a liaison between Consulting, Support and Cloud Services to ensure smooth and efficient implementation and integration between technical and functional system requirements during on-boarding of new customers or during upgrades or patch updates
Ø Ensures quantity and quality content in the Knowledgebase.
Ø Should be able to work independently on technical issues. Good knowledge of apache, IIS, JBoss, Weblogic (any one of them) will be helpful.
Ø Provide hyper care support during go-live phase. This will require the associate to have good knowledge of the incident and problem management process.
General Skills and Requirements (all levels):
· Highly professional environment of top international industry experts
· Chance to work with the best-in-class SCM solutions and work with the most prestigious and advanced Retail, Manufacturing, and Distribution companies in the world
· Strong investment in employee skills development
· Excellent development abilities and further growth potential
· Clear independence and empowerment
· Permanent job contract
· Highly competitive salary and benefits package